Communication skills are vital for success in the workplace, especially for those training to become an administrative professional.
Executives today require top-notch interpersonal communication competency from their administrative professionals. As an admin professional, you're not only their "right hand", but an extension of their voice and you will often serve as a communication hub within the organization. In this course, you will learn the skills of a master communicator.
As we explore communication in the workplace, you'll learn about in-person and online communication styles, active learning, the power of questions, and how to match communication methods to tasks.