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Course Description

Learn how to sell your ideas better with our professional development course that will teach the nuances of consulting and consensus building for those who deliver expertise to internal and external customers.

Develop skills and strategic thinking to gain leverage of your expertise and learn how to consult effectively while enhancing your working relationships, leaving you with confidence to build consensus amongst stakeholders through tactful influence.

Our five strategy expertise delivery model consists of:

  1. Challenges of expertise delivery
  2. Gathering information and recommending a change
  3. Multiple/complex client systems
  4. Dealing with resistance and conflict
  5. Taking stock and closing

Applies Towards the Following Certificates

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