Course Description


Negotiation skills are an essential competency for any manager, and especially those responsible for supply chain management. This course provides you with a roadmap for leading or participating in successful negotiations. You will focus on the entire negotiation process and learn the activities and techniques to be used from the preparation stage to the actual face-to-face negotiations.

In addition, you will explore the understanding of the other negotiator, responding to power imbalances, as well as looking beyond the deal to build longer-term relationships. Interactive activities, including negotiation simulations and role-playing exercises, allow opportunities to fine-tune your own negotiating skills.

NOTE:  This is an online course with scheduled virtual classroom/discussion sessions to support live interaction between the students and instructor using the internet.

Applies Towards the Following Certificates

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