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Course Description

POWERED BY THE DX HUB

Get immersed in the practice of human-centered thinking!

Anyone can learn and use the tools and techniques of human-centered design to successfully problem-solve and drive innovation in their everyday work.
In ExperienceInnovation™ | Learn Virtual, participants are guided through the essentials of a typical four-month innovation project with our highly engaging
and proprietary simulation, which gives them a safe space and structured method to practice human-centered thinking.

Participants learn how to identify business problems that can be solved with human-centered thinking, observe users to deeply understand who they’re solving for, from unique and actionable insights based on user observation and create low-fidelity experiments to validate possible solutions.

PARTICIPANT PROFILE
Any virtual team or individual, regardless of their level, function or industry can benefit from learning how to approach an innovation project from
beginning to end.

Together we will explore

• How to use human-centered design as an approach to problem-solving
• The process, tools and techniques of human centered design
• An empathetic and user-centered approach to understanding problems and who you’re solving for, to generate innovative solutions
• To brainstorm, refine, test and validate possible solutions that produce desired business outcomes

Course Outline

Together we will explore

• How to use human-centered design as an approach to problem-solving
• The process, tools and techniques of human centered design
• An empathetic and user-centered approach to understanding problems and who you’re solving for, to generate innovative solutions
• To brainstorm, refine, test and validate possible solutions that produce desired business outcomes

Learner Outcomes

Learner Outcomes

An awareness of and support for human-centered design as an approach to problem-solving.

• The process, tools and techniques of human-centered design and what types of problems it can help solve for
• An empathetic and user-centered approach to understanding problems and who you’re solving for, so you can generate innovative solutions
• Learn how to brainstorm and refine possible solutions
• Understand how to test and validate solutions in order to identify the ones that are likely to produce desired business outcomes
• Participants leave our workshop able to immediately tackle their organization’s own pressing innovation challenges

Additional Details:

SIX consecutive learning modules of 45 minutes each. 
• Delivered by a certified facilitator (virtual train-the-trainer option available) via a video conferencing platform to encourage visual learning, engagement and collaboration.
 

Notes

Students are required to use a computer, have access to WIFI and one of the following browsers installed:
-Internet Explorer, Firefox, Google Chrome.
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