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Course Description

POWERED BY THE DX HUB

Get immersed in the practice of human-centered thinking!

Anyone can learn and use the tools and techniques of human-centered design to successfully problem-solve and drive innovation in their everyday work.
In ExperienceInnovation™ | Learn Virtual, participants are guided through the essentials of a typical four-month innovation project with our highly engaging
and proprietary simulation, which gives them a safe space and structured method to practice human-centered thinking.

Participants learn how to identify business problems that can be solved with human-centered thinking, observe users to deeply understand who they’re solving for, from unique and actionable insights based on user observation and create low-fidelity experiments to validate possible solutions.

PARTICIPANT PROFILE
Any virtual team or individual, regardless of their level, function or industry can benefit from learning how to approach an innovation project from
beginning to end.

Together we will explore

• How to use human-centered design as an approach to problem-solving
• The process, tools and techniques of human centered design
• An empathetic and user-centered approach to understanding problems and who you’re solving for, to generate innovative solutions
• To brainstorm, refine, test and validate possible solutions that produce desired business outcomes

Course Outline

Together we will explore

• How to use human-centered design as an approach to problem-solving
• The process, tools and techniques of human centered design
• An empathetic and user-centered approach to understanding problems and who you’re solving for, to generate innovative solutions
• To brainstorm, refine, test and validate possible solutions that produce desired business outcomes

Learner Outcomes

Learner Outcomes

An awareness of and support for human-centered design as an approach to problem-solving.

• The process, tools and techniques of human-centered design and what types of problems it can help solve for
• An empathetic and user-centered approach to understanding problems and who you’re solving for, so you can generate innovative solutions
• Learn how to brainstorm and refine possible solutions
• Understand how to test and validate solutions in order to identify the ones that are likely to produce desired business outcomes
• Participants leave our workshop able to immediately tackle their organization’s own pressing innovation challenges

Additional Details:

SIX consecutive learning modules of 45 minutes each. 
• Delivered by a certified facilitator (virtual train-the-trainer option available) via a video conferencing platform to encourage visual learning, engagement and collaboration.
 

Notes

Students are required to use a computer, have access to WIFI and one of the following browsers installed:
-Internet Explorer, Firefox, Google Chrome.
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Enrol Now - Select a section to enrol in
Section Title
Experience Innovation - Design Thinking
Type
Internet Paced
Days
T, Th
Time
9:00AM to 11:30AM
Dates
Oct 12, 2021 to Oct 14, 2021
Schedule and Location
Contact Hours
5.0
Delivery Options
Virtual  
Course Fee(s)
Tuition non-credit $795.00
Service charge(s)
  • Tech Fee ($10)
Drop Request Deadline
May 17, 2021 to Oct 12, 2021
Transfer Request Deadline
May 17, 2021 to Oct 12, 2021
Withdrawal Request Deadline
Oct 13, 2021 to Oct 13, 2021
Required Software
Internet Access
Reading List / Textbook

All required course materials are included in tuition fees

Section Notes

Prerequisites:
There are no prerequisites for this course

Schedule:

This course will be delivered virtually using Zoom & Brightspace/D2L and is very interactive. Zoom sessions will be held on Tuesdays and Thursdays between October 12 to October 14 from 9:00 am to 11:30 am.

We encourage you to use your webcam and microphone to contribute to a more collaborative learning experience.

Required fields are indicated by .