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Course Description

In this course, you'll become familiar with the various transactions that occur in a parts department. This includes point-of-sale documentation and forms used for other functions. 

Learner Outcomes

Upon completing this course, you will know how to:

  • explain the different point of sale documentation
  • discuss the purpose and required information on a work order
  • prepare a parts order form
  • describe procedures when handling warranties.

Prerequisites

There are no prerequisites for this course.
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