Course Description

Conflict is a healthy and expected aspect of working together — it exists in human relationships at work as well as in other areas of our lives. When handled poorly, conflict can damage relationships, lower morale and impact productivity. Managed effectively, it can create opportunities for collaboration, sufficient resolution and healthy change through patience and communication.

This conflict management course will help you determine the best approach to workplace conflicts and challenging situations. You'll learn to apply an interest-based conflict management approach with tools that will assist you in managing conflict and challenges effectively.

Applies Towards the Following Certificates

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Section Title
Conflict Management
Online Asynchronous
Jul 17, 2024 to Aug 27, 2024
Contact Hours
Delivery Options
Course Fee(s)
Tuition non-credit $545.00
Potential Discount(s)
Required Software
Reading List / Textbook

All required course materials are included in tuition fees  

Section Notes


There are no prerequisites for this course.

One optional extension available for purchase.  This gives you additional time equal to half the original course duration during which you will have continued access to course materials.
To purchase an extension contact
conedadvising@sait.ca at least two (2) business days prior to the end date of your course

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