Overview

Emotional intelligence (EI), or emotional quotient (EQ), is the ability to understand emotions in ourselves and in others and to process emotions effectively in our personal and professional lives.

Emotional intelligence is a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain relationships, cope with challenges, and use emotional information to be effective.

With increased emotional intelligence, the emotional part of our brains works together with the rational part of our brain to guide effective thinking and intentional action. In this course, you'll explore the competencies that make up EQ, how they relate to you, and develop goals for your growth in this area.

Learning outcomes

Upon successful completion of this course, you'll be able to:

• explain what emotional intelligence is and its importance to leadership
• develop emotional intelligence competencies
• enhance leadership potential by embodying emotional intelligence competencies
• define actions to increase learning transfer on the job.

To request a course outline, contact ConEdAdvising@sait.ca.

Certificates and designations

If you're certified by a professional association, this course may qualify for continuing professional development (CPD) hours to help maintain your certifications/designations. Please check with your association to confirm eligibility.

This course aligns closely with the business competencies outlined in Alberta Apprenticeship and Industry Training (AIT) Blue Seal Certificate framework and may support your application. Learn more about earning the Blue Seal using SAIT Continuing Education courses.

Costs

Textbook and reading list

Included in the purchase of this course, you'll receive:

• Supporting course content accessible online in Brightspace (D2L)
• Learning materials/hand-outs distributed in class.

Note: About a week before your course starts, you'll receive an email with a link to complete an online self-assessment. This step is required for you to receive your printed personalized report during the first class.

Technology

To use D2L outside of classroom time, you'll need:

• Access to your own computer or laptop with standard hardware/software requirements
• Internet access.

Note: Bringing your laptop to class is not required.