Course Description

Negotiation skills benefit everyone because they have a significant impact on decision making. We negotiate more often than we realize — for purchases, project timelines, priority management, decisions, and personal development opportunities.

This negotiating course focuses on how to negotiate in business by developing a plan, preparing for meetings, handling objections, and reaching agreements. You'll explore how negotiating is more than a skill — it is a strategic management process to ensure an appropriate balance of workflow that creates more productive and profitable workplaces.

We'll take you through all of the significant steps involved in preparing for and completing a negotiation. The same steps can be applied to a variety of situations, whether formal employee contract negotiations or negotiating the terms of a sale. You'll have the opportunity to practice key negotiating skills and techniques while analyzing the different results in win-win, win-lose and lose-lose negotiation outcomes.