Course Description

This first A+ course in the series will give you a well-rounded knowledge of PC hardware from gaming cases to liquid cooling systems, introduction to desktop support, and peripherals. Students will be introduced to IT customer service, computer safety, ticketing system and asset management implementations. This course will also introduce learners to basic Windows, Linux, MacOS, and Chrome OS concepts to support the CompTIA A+ certification.

Learner Outcomes

Learning Outcomes

Upon completion of this course, you will be able to:


  • Identify computing basics and set up a computer.
  • Assess computer safety hazards and environmental controls.
  • Understand how to interact with customers in a professional manner and the importance of keeping documentation records.
  • Discuss computer tools, ticketing systems, asset management systems and basic troubleshooting guidelines.
  • Compare and contrast network media types.
  • Summarize cables and connector types used by computers.
  • Explain the purpose of form factors and how they affect the size of motherboards, cases, and components.
  • Discuss the function of internal hardware components.
  • Highlight the main differences between Windows, Linux, MacOS, and Chrome OS.
  • Compare and contrast internal and external storage devices and associated file systems.


Please note that this is a prep course for the CompTIA A+ certification.

Applies Towards the Following Certificates

Enrol Now - Select a section to enrol in
Section Title
A+ In Depth - Hardware, Peripherals and Security
Lecture - Online Synchronous
T, Th
6:00PM to 9:00PM
May 02, 2023 to Jun 22, 2023
Laboratory - Online Remote
12:00PM to 4:00PM
May 06, 2023 to Jun 24, 2023
Schedule and Location
Contact Hours
  • Main Campus
Delivery Options
Course Fee(s)
Tuition non-credit $925.00
Potential Discount(s)
Drop Request Deadline
Jan 12, 2023 to May 03, 2023
Transfer Request Deadline
Jan 12, 2023 to May 03, 2023
Withdrawal Request Deadline
May 04, 2023 to Jun 10, 2023
Required Software
Course materials: This course has required course materials (TestOut PC Pro) which is included in tuition and issued to you in class.
Section Notes

There are no prerequisites for this course.

This course will be delivered virtually using MS Teams & Brightspace/D2L. MS Teams sessions will be held on Tuesdays and Thursdays from 6:00 pm - 9:00 pm and on Saturdays from 12:00 pm - 4:00 pm starting May 2nd to June 24, 2023. 

We encourage you to use your webcam and microphone to contribute to a more collaborative learning experience. 

Required fields are indicated by .