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Course Description

Each day we must make a multitude of decisions to solve problems, handle crises and take advantage of opportunities.

In this problem solving and decision making course, you'll examine the influences on decisions, apply ethics to decision making and learn to use various techniques and processes for individual and group decision making. As you explore workplace problem solving, you'll learn to recognize barriers in effective decision making and actions that support effective decisions.

Applies Towards the Following Certificates

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