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Course Description

Conflict is a healthy and expected aspect of working together — it exists in human relationships at work as well as in other areas of our lives. When handled poorly, conflict can damage relationships, lower morale and impact productivity. Managed effectively, it can create opportunities for collaboration, sufficient resolution and healthy change through patience and communication.

This conflict management course will help you determine the best approach to workplace conflicts and challenging situations. You'll learn to apply an interest-based conflict management approach with tools that will assist you in managing conflict and challenges effectively.

Applies Towards the Following Certificates

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Enrol Now - Select a section to enrol in
Section Title
Conflict Management
Type
Online Asynchronous
Dates
May 05, 2025 to Jun 15, 2025
Contact Hours
14.0
Delivery Options
Online  
Course Fee(s)
Tuition Fee non-credit $565.00
Potential Discount(s)
Required Software
Internet
Reading List / Textbook

All required course materials are included in tuition fees  

Section Notes

Prerequisites

There are no prerequisites for this course.

Extensions:
One optional extension available for purchase.  This gives you additional time equal to half the original course duration during which you will have continued access to course materials.
To purchase an extension contact conedadvising@sait.ca at least two (2) business days prior to the end date of your course

Section Title
Conflict Management
Type
Lecture - In Person
Days
Th, F
Time
8:30AM to 4:30PM
Dates
Jul 17, 2025 to Jul 18, 2025
Schedule and Location
View Details
Contact Hours
14.0
Location
  • Main Campus
Delivery Options
Classroom  
Course Fee(s)
Tuition Fee non-credit $566.00
Potential Discount(s)
Reading List / Textbook
Thomas Kilmann Conflict Mode Instrument is included in the tuition price.
Section Notes

Before Course Start – Campus Access:  

If you have any questions, contact conedadvising@sait.ca. 

Prerequisites: 
There are no prerequisites for this course.

Section Title
Conflict Management
Type
Online Asynchronous
Dates
Oct 27, 2025 to Dec 07, 2025
Contact Hours
14.0
Delivery Options
Online  
Course Fee(s)
Tuition Fee non-credit $565.00
Potential Discount(s)
Required Software
Internet
Reading List / Textbook

All required course materials are included in tuition fees  

Section Notes

Prerequisites

There are no prerequisites for this course.

Extensions:
One optional extension available for purchase.  This gives you additional time equal to half the original course duration during which you will have continued access to course materials.
To purchase an extension contact conedadvising@sait.ca at least two (2) business days prior to the end date of your course

Section Title
Conflict Management
Type
Online Asynchronous
Dates
Mar 02, 2026 to Apr 12, 2026
Contact Hours
14.0
Delivery Options
Online  
Course Fee(s)
Tuition Fee non-credit $565.00
Potential Discount(s)
Required Software
Internet
Reading List / Textbook

All required course materials are included in tuition fees  

Section Notes

Prerequisites

There are no prerequisites for this course.

Extensions:
One optional extension available for purchase.  This gives you additional time equal to half the original course duration during which you will have continued access to course materials.
To purchase an extension contact conedadvising@sait.ca at least two (2) business days prior to the end date of your course

Section Title
Conflict Management
Type
Online Asynchronous
Dates
May 04, 2026 to Jun 14, 2026
Contact Hours
14.0
Delivery Options
Online  
Course Fee(s)
Tuition Fee non-credit $565.00
Potential Discount(s)
Required Software
Internet
Reading List / Textbook

All required course materials are included in tuition fees  

Section Notes

Prerequisites

There are no prerequisites for this course.

Extensions:
One optional extension available for purchase.  This gives you additional time equal to half the original course duration during which you will have continued access to course materials.
To purchase an extension contact conedadvising@sait.ca at least two (2) business days prior to the end date of your course

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