This interactive course — for a new supervisor or for someone about to become one — will explore the mindset that is required to supervise a team, and how a supervisor's responsibilities differ from those of a front-line worker.
Traits of successful supervisors are examined, along with skills such as holding team members accountable, managing accordingly, workload organization, problem-solving and decision making, giving useful feedback and learning how to communicate clearly. We will practice these skills, and you'll leave with the confidence needed to step into your role effectively.
Applies Towards the Following Certificates
- Applied Management Certificate of Achievement : Required Courses
- Applied Project Management Certificate of Achievement : Elective Courses